All Bio-Therapeutic products and equipment are made with quality parts/ingredients and manufactured by the highest quality standards. If your purchase arrives in unsatisfactory condition or does not meet your expectations, we offer you the following return policy.
We will gladly receive returns within 30 days of delivery. Unopened products returned within 30 days will be credited back to the original credit card used. All returns are subject to a 20% restocking/recertification fee.
Sorry, refunds will not be made for:
- Returns that arrive after 30 days from delivery date
- Shipping/Handling costs
- Items returned without a valid copy of the invoice and completed return form
- Open/used product
- Products/equipment with signs of misuse or damage
- Products/equipment purchased from unauthorized distributors or through unauthorized distribution channels
- Returns lost or damaged in transit
- All returns will be made by Micro Current Technology Inc (dba Bio-Therapeutic Inc)
- 3 – 6 weeks may be required for the credit back to be processed